Physicians

Risk Management

If your goals are to protect patients, stay out of the courthouse and control your malpractice premiums, we can help. Advocate, D.O. recognizes that the primary risk is to the patient, and understands that risk management is about building systems and behaviors that protect the patient. This requires a proactive strategy to identify, analyze and understand risk in your practice. Once fully recognized, risks are reduced, modified or eliminated with appropriate solutions. Our services are Consultative and Resource oriented.

Consultative On-site

On-site Practice Risk Assessment is a complimentary, on-site consultative visit that is non-intrusive and customized to your specialty and practice needs.

These may include:

  • hospital-based care
  • office-based care
  • documentation practices
  • communication processes
  • systems efficacy and safety
  • staff related issues
  • electronic medical records
  • patient data security
  • policy and procedure review
  • additional areas unique to your practice

A written report of findings and priority recommendations are provided to reduce risk, improve defensibility and prevent claims. Ultimately, we partner with practice leadership to identify and reach superior quality and performance objectives. The results include reduced liability risks as well as improved quality of care, patient satisfaction and practice income rewards.

On-site Risk Management Staff Training on a variety of topics is available free of charge to Advocate, D.O. insureds.

Consultative via telephone and e-mail

Risk Management Consult: guidance and support on clinical and administrative risk management problem areas on a moment’s notice. You benefit from fast problem solving and risk reduction via our toll free number (800) 686-2734 or via email for less urgent needs.

These often include, but are not limited to:

  • Patient dismissal
  • Patient compliance
  • Patient/family satisfaction
  • Billing/collections
  • Informed consent
  • Medical records
  • Confidentiality/HIPAA
  • Documentation practices
  • Regulatory issues
  • Unanticipated outcome/situation management
  • Equipment/medical device
  • Electronic medical records (EMR)
  • Staff related issues
  • Policies and procedures
  • Practice systems
  • Practice management (leadership)
  • Continuing Medical Education (CME)

Resources

  • Online CME: access to over 100 hours of AMA PRA category 1 credits
  • Resource Library: online access to a collection of specialty specific, useful tools needed to reduce risk in your practice
  • Advocate, MD Advisor: Quarterly newsletter mailed to all Advocate, MD policyholders
  • Advocate, MD Risk Management Advisory E-Blast: Monthly e-mail service keeps you current on the latest risk management strategies to protect your practice and patients. Register here